Apply for Help Desk Analyst
Description
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Under the supervision of the Chief Information Officer (CIO), assist with analysis, consultation, design, implementation, deployment, documentation and training of Microsoft Windows office operating systems, office automation applications (MS Word, MS Excel, MS Outlook, ticketing systems, password assistance et al.), multi-function and standalone printers and remote access. Offer support and technical assistance to customers who are using software, hardware, or other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers. This position is 80% end-user support and 20% testing and documentation.
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Accepts .docx, .doc, .odt, .pdf, .rtf, .txt up to 1MB
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