Job Purpose
With direction from the Broadband Program Manager, works collaboratively with K12 IT departments and other partners (Universities, other State agencies etc…) on broadband infrastructure projects and ensures that the Broadband Deficiencies Correction Program (BDCP) makes progress and the NM Statewide Education Network are successfully implemented. Responsible for developing and delivering projects of varying size and complexity. Compiles project status reports, coordinates project schedules and manages project meetings. Identifies and analyzes broadband requirements and defines project scope, requirements, and deliverables. Uses technical expertise to analyze and proof vendor recommendations and to submit final plans for corrective action. Coordinates project activities and ensures that all project phases are handled and documented properly. Performs other duties as assigned.
Duties and Responsibilities:
• Works within a highly collaborative teamwork environment, managing a variety of tasks at one time.
• Presents project plans and technical concepts to multiple technical and non-technical audiences.
• Analyses data, compiles reports and develops metrics to quantify progress.
• Develops, supports and manages assigned BDCP projects, with the primary purpose of rolling out broadband, and related services or network equipment upgrades, to eligible
schools across the State of New Mexico.
• Works within the BDCP guidelines to ensure that all projects meet program requirements and standards.
• Oversees multiple projects (all encompassing) throughout the initiation (identifies gaps, needs and demands), planning and design, execution (build/expand/update
network/other), monitoring and closeout phases.
• Reviews and validates the scope of work (SOW), budget, schedule, plans and specifications.
• Reviews and assists with the procurement process and federal program (E-rate) guidelines.
• Conducts regular project meetings as needed, system; authorizes the issuance of purchase orders, change orders, and approves school districts requests for reimbursement,
administration for the projects and project closeouts.
• Provides direct and indirect broadband deficiency correction project oversight. Coordinates the inspection of contractor's work ensuring the project is on schedule and within
budget and that the technical specifications are met. Works with schools’ IT to ensure that technical plans are appropriate and preapproved within a timely manner.
• Conducts onsite visits to evaluate contractor work. Approves final payment, obtains a written confirmation from the school representative that the project is complete and
acceptable, ensures that final close-out package is done and archived properly.
• Supervises and motivates project teams to ensure project results conform to quality, time and budgetary stipulations.
• Provides support to schools regarding options for corrective action, financing and cost benefit analysis.
• Works within e-Builder, GIS and/or other systems adopted by the BDCP. Uses standardized templates and tools for project management.
• Develops Memorandum of Understanding (MOU) and similar documents, project agreements and budgets per procedure.
• Work with the team to create and approve procedures for broadband infrastructure provider evaluations.
• Maximizes project savings by working within E-rate provisions, or other funding sources, adopted by the BDCP.
• Manages working conditions that permit project contractors to work in the most cost-effective manner.
• Maintains a good working relationship with customers (school/district representatives), PSFA Regional Managers, other State of New Mexico agencies, businesses/contractors
and intermediary organizations in support of the BDCP.
• Clearly communicates project information and ensures that project results are easily understood by management.
• Analyzes and processes project experiences (best/worst practices) for continued improvement.
• Audits reports and deliverables received from contractors for quality assurance.
Knowledge, Skills, and Abilities Required
• Strong interpersonal and communication skills.
• and the Ability to work effectively within a dedicated team environment.
• Ability to work with a wide range of constituencies and in with diverse communities.
• Must demonstrate a strong ability and initiative to learn.
• Ability to assemble and lead a diverse project team.
• Knowledge of Information Technology concepts, Data Networks equipment, Data transport and Internet operations. In-depth understanding of broadband networks and
technology options (fiber-optic, cable modem and wireless-including satellite…).
• In-depth knowledge of Data Center equipment, environments and procedures.
• Understanding of Internet Protocols (IP) and IP addressing.
• Understanding of cybersecurity concepts and procedures.
• Knowledge of procurement rules and regulations.
• Ability to analyze data to inform multiple project development decisions.
• Ability to provide project guidance to, and supervision of, contractors, vendors and consultants.
• Ability to develop and present project estimates, timelines and feasibility studies.
• Ability to coordinate with PSFA internal resources.
• Knowledge of project management principles and stages.
• Knowledge of budgeting, cost estimating, and fiscal management principles and procedures.
• Ability to resolve customer complaints and concerns.
• Knowledge of contractor compliance issues and procedures, as applicable to a public institution.
• Knowledge of contract documents and specifications.
• Skills in organizing resources and establishing priorities.
• Skills in workflow analysis and management.
• Ability to assess contract compliance and product/service quality.
• Ability to perform site inspections and/or approve installations.
Desired skills:
• Ability to maintain a Customer Data Platform (such as Salesforce) and utilize Customer Relationship Management (CRM) tools.
• Ability to support a Google domain and utilize Google and Microsoft collaboration tools.
• Knowledge of procurement rules and regulations.
Minimum Education and Experience
Minimum education and experience: Bachelor’s Degree in Engineering, Management or related technical field. At least five (5) years of progressive Project Management experience. Experience working within the broadband industry, OSP fiber engineering and construction is preferred, but not required. Experience or education may be substituted for one another at the discretion of the Director.
Licenses/Certifications (Preferred, but not required)
Project Management Professional (PMP) or equivalent
Working Conditions
Work is normally performed in a typical interior/office work environment. Work involves minimal exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises. Some potential exists for exposure to hazards or physical risks which require following basic safety precautions.
Physical Effort
Moderate physical activity is required while performing the duties of this job, the employee is occasionally required to reach with hands and arms; stand; walk; and use hands and fingers to handle, feel or operate objects, tools, or controls. The employee is required to sit, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. The employee is required to stand and/or walk for more than four (4) hours per day.
Supplemental Information
Other Requirements: State travel is required. Must possess and maintain a valid New Mexico driver’s license.
Job Type: Full Time
Base of Operations: Albuquerque, NM
Disclaimer
This job description is intended to describe the general nature and level of work being performed by the employee assigned to this position. The description is not to be construed as an extensive list of all responsibilities, duties, and skills required of the employee. The agency director reserves the rights to add, modify, change or rescind the work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. This job description does not change the “at-will” employment relationship as indicated in the Policies for Governor Exempt Employees and the Exempt Position Statement. All personnel may be required to perform duties outside of their normal responsibilities at the discretion of the director.